Terms for using this website

Agreement to these Terms

By accessing or using the Site, you agree to these Terms on behalf of yourself or the organization you represent, and you confirm you have authority to do so. You must be at least 18 years old to use the Site. If you do not agree, do not use the Site.

These Terms cover this marketing Site only. If a district or other customer buys RecordAsk, the written customer agreement (and any order, exhibit, or data processing addendum) governs the product. If that agreement conflicts with these Terms on product use, the customer agreement controls.

Please read [Dispute resolution](#arbitration) carefully. It includes an agreement to resolve most disputes through binding individual arbitration, and a waiver of class actions and jury trial. You have 30 days to opt out, as described there.

A Markdown copy of these Terms is at https://recordask.com/terms.md. The Privacy Policy is incorporated by reference.

1. Accounts

The Site does not currently require an account. If we later offer accounts, you agree to provide accurate information, keep credentials confidential, and notify us of unauthorized access. We may suspend or terminate access as described in Term and termination.

2. Access to the Site

License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site to learn about RecordAsk and to contact us.

Restrictions

You may not: (i) license, sell, rent, lease, transfer, assign, distribute, or commercially exploit the Site or its content except as we expressly allow; (ii) modify, create derivative works from, disassemble, reverse-compile, or reverse-engineer any part of the Site; (iii) access the Site in order to build a similar or competing product; (iv) copy, republish, or scrape the Site except as these Terms allow, including reasonable access by search engines and assistive tools; or (v) overload, disrupt, or attempt to bypass security of the Site. Keep copyright notices intact on any copies we permit.

Changes; no support obligation for the Site

We may modify, suspend, or discontinue the Site at any time. We are not obligated to provide support or maintenance for the marketing Site. Paid customer support, if any, is described in the customer agreement.

Ownership and feedback

All intellectual property in the Site belongs to Just Right Place, LLC or its licensors. These Terms transfer no ownership except the limited license above. If you send feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or attribution. Do not send feedback you consider confidential.

3. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes the personal information we collect and how we use it. If these Terms and the Privacy Policy conflict on collection or use of personal information, the Privacy Policy controls.

The Site may use cookies and similar technologies as described in the Privacy Policy. Submissions through the contact form, including attachments, may be stored by our vendors so we can reply.

4. Indemnification

You agree to defend, indemnify, and hold harmless Just Right Place, LLC and its officers, employees, and agents from claims and reasonable costs, including attorneys’ fees, arising out of (i) your use of the Site, (ii) your violation of these Terms, or (iii) your violation of applicable law. We may assume control of the defense at your expense. You will not settle a claim without our prior written consent.

5. Third-party services

The Site may link to third-party websites or services, including scheduling tools. We do not control or endorse them. You use them at your own risk, and their terms and privacy practices apply.

To the fullest extent permitted by law, you release Just Right Place, LLC and its officers, employees, agents, successors, and assigns from claims arising out of the Site or third-party services. If you are a California resident, you waive California Civil Code Section 1542, which states that a general release does not extend to claims the releasing party does not know or suspect to exist at the time of executing the release.

6. Disclaimers

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL CODE.

Marketing copy on the Site describes RecordAsk. It is not a substitute for the official public record. On a live district instance, answers are AI-generated summaries of published documents; the cited source page is the record. Nothing on this Site is legal advice.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) COMPANY AND ITS SUPPLIERS WILL NOT BE LIABLE FOR LOST PROFITS, LOST DATA, SUBSTITUTE COSTS, OR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SITE; AND (B) OUR TOTAL LIABILITY FOR ANY CLAIM ARISING UNDER THESE TERMS IS CAPPED AT THE GREATER OF (i) $50 USD AND (ii) THE AMOUNT YOU PAID US UNDER THESE TERMS IN THE SIX MONTHS BEFORE THE CLAIM. MULTIPLE CLAIMS DO NOT INCREASE THIS CAP. Liability for a paid RecordAsk subscription is governed by the customer agreement, not this cap.

8. Term and termination

These Terms apply while you use the Site. We may suspend or terminate access at any time, including if we believe you violated these Terms. Sections 2 (restrictions, ownership, and feedback) through 11 survive termination.

9. State-specific notices

The following applies only to users subject to the named state’s laws. If a provision here conflicts with another part of these Terms, this section controls for those users.

California

You may report complaints to the Complaint Assistance Unit of the Division of Consumer Services, California Department of Consumer Affairs, 1625 N. Market Blvd. Suite N112, Sacramento, CA 95834, or (800) 952-5210. Under California Civil Code Section 1789.3, the provider of the Site is Just Right Place, LLC, 629 Madison Ave, Scranton, PA 18510. To complain about the Site or request further information, write to that address or email contact@recordask.com. California residents may have additional rights under the CCPA/CPRA; see the Privacy Policy.

Colorado, Connecticut, Virginia, and other states

Residents of states with comprehensive consumer privacy laws may have rights to access, correct, delete, or opt out of certain processing. Details are in the Privacy Policy.

Nevada

Nevada residents may direct us not to sell certain information. We do not currently sell covered information. To make a request, email contact@recordask.com.

10. General

Changes

We may update these Terms. If we make material changes, we may notice you by email or a notice on the Site. Continued use after notice means you accept the updated Terms.

Governing law

These Terms and disputes related to them or the Site are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. For claims not subject to arbitration, you and Company consent to exclusive jurisdiction and venue in the state courts of Lackawanna County, Pennsylvania, and the U.S. District Court for the Middle District of Pennsylvania. Either party may still seek injunctive relief to protect intellectual property in any competent court, or bring an individual small-claims action where that court has jurisdiction.

Export, electronic notices, accessibility

You will not export Site materials in violation of U.S. export law. By using the Site you consent to electronic notices. We aim to make the Site usable, including for people with disabilities, and welcome accessibility feedback at contact@recordask.com.

Entire agreement

These Terms, the Privacy Policy, and any guidelines posted on the Site are the entire agreement for your use of the Site. If a provision is unenforceable, it will be modified to the minimum extent needed; the rest remains in effect. Failure to enforce a provision is not a waiver. “Including” means “including without limitation.” You may not assign these Terms without our consent; we may assign them. They bind permitted successors.

Copyright; contact

Copyright © 2026 Just Right Place, LLC. All rights reserved. Trademarks on the Site belong to us or third parties. Contact: contact@recordask.com · 629 Madison Ave, Scranton, PA 18510.

11. Dispute resolution

Please read this section carefully. It affects your right to sue in court and to a jury trial.

Applicability

Except as described below, you and Company agree to resolve disputes arising out of or relating to the Site or these Terms through binding individual arbitration — not in court. Exceptions: (i) individual claims that qualify for small claims court; and (ii) requests for equitable relief related to intellectual property. This agreement applies to claims that arose before you agreed to these Terms.

Try to resolve first

Before starting arbitration, send written notice describing the dispute. Within 45 days of receiving that notice, the parties will meet by phone or video in good faith. Company’s notice address: contact@recordask.com or Just Right Place, LLC, 629 Madison Ave, Scranton, PA 18510. If the dispute is not resolved within 60 days, either party may start arbitration.

Arbitration rules

Arbitration will be administered by JAMS (www.jamsadr.com). Claims under $250,000 (excluding fees and interest) use JAMS Streamlined Arbitration Rules; larger claims use JAMS Comprehensive Arbitration Rules. Unless the parties agree otherwise, arbitration will be in the county where you live, or if that is not practical, in Lackawanna County, Pennsylvania. Arbitration materials are confidential.

A request must include your contact information, a description of the claims and facts, the relief sought and a good-faith damages estimate, confirmation that informal resolution was completed, and proof of any required filing fee.

Authority of arbitrator

The arbitrator may resolve all arbitrable disputes, including the scope of this agreement, except that courts decide: (i) challenges to the class-action waiver; (ii) disputes about arbitration fees; (iii) whether a condition precedent was satisfied; and (iv) which version of this agreement applies. The arbitrator may award the same relief as a court, but only on an individual basis. The award is final, and judgment may be entered in any court with jurisdiction.

Waivers

BY AGREEING TO ARBITRATION, YOU AND COMPANY WAIVE THE RIGHT TO A TRIAL BY JUDGE OR JURY FOR COVERED CLAIMS. ALL DISPUTES MUST BE BROUGHT INDIVIDUALLY. NEITHER PARTY MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. If a court finds the class waiver unenforceable as to a specific claim, that claim may be litigated in the Pennsylvania courts named above; other claims remain in arbitration.

Fees; batch; opt-out; severability

Each party bears its own attorneys’ fees unless the arbitrator finds a claim frivolous or brought for an improper purpose. If 100 or more substantially similar demands are filed against Company within 30 days by the same firm or coordinated group, JAMS will batch them into groups of 100 with one arbitrator and one fee set per batch.

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to Just Right Place, LLC, 629 Madison Ave, Scranton, PA 18510, or contact@recordask.com. Include your name, address, and a clear statement that you opt out of arbitration. Opting out does not affect the rest of these Terms.

If any part of this arbitration agreement is invalid, it will be modified to the minimum extent needed to be enforceable; the rest remains in effect.